Privacy Policy

Privacy Policy

1. Introduction Kiwiana Immigration ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and mobile applications ("Apps"). By accessing our services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, date of birth, nationality, and other identifying details.

  • Immigration-Related Information: Passport details, visa application details, employment history, and residency status.

  • Financial Information: Payment details when processing fees for immigration services.

  • Device and Usage Information: IP address, browser type, operating system, and interactions with our website and Apps.

  • Communication Records: Emails, chat messages, and call logs when you contact us.

3. How We Use Your Information We use your information for the following purposes:

  • To provide and manage immigration advisory services.

  • To process visa applications and other immigration-related services.

  • To communicate with you regarding your application status, updates, and customer support.

  • To improve our website and Apps based on usage patterns.

  • To comply with legal obligations and government regulations.

4. Sharing of Information We do not sell your personal information. However, we may share your data with:

  • Government and Immigration Authorities: To process visa applications and comply with legal requirements.

  • Third-Party Service Providers: Payment processors, IT service providers, and analytics tools for business operations.

  • Legal and Regulatory Bodies: When required by law, court orders, or legal processes.

  • Affiliates and Partners: For service delivery in collaboration with accredited partners.

5. Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You have the right to:

  • Access, update, or request deletion of your personal information.

  • Withdraw consent for data processing where applicable.

  • Opt out of marketing communications at any time.

  • Lodge a complaint with the relevant data protection authority if you believe your data is being misused.

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can modify cookie settings through your browser preferences.

8. Third-Party Links Our website and Apps may contain links to third-party sites. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies.

9. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

11. Contact Us For any questions or requests regarding this Privacy Policy, you can contact us at:

Kiwiana Immigration,

Auckland

Suite 13, Level 2, 72 Dominion Road, Mt Eden, Auckland 1024, New Zealand

Email: advisers@kiwianaimmigration.co.nz

Contact: +64 9220 2098